How to Hide a User Profile

Sometimes members of your community may request that their profile no longer appears publicly on the website. NationBuilder provides an easy way to hide profiles from public view and search engine indexing.

This guide covers two ways to hide a user profile:

When the user does it themselves
When an admin hides it via the control panel

#🧍 For Users: Hiding Your Own Profile

Any user who has a public profile can log in and choose to unpublish it themselves.

Steps for the user:

Log in to their profile on the website
Go to Edit Profile
Scroll to the privacy settings
Tick the option:
✅ “Don’t publish my profile on the website”
Save changes

🧠 This immediately hides their profile from public view and removes it from directories.

🔒 For Admins: Hiding a Profile via the Control Panel

If a user requests help or cannot log in, an admin can hide their profile manually from the NationBuilder control panel.

Step-by-step:

Log in to the NationBuilder control panel
Click on the “People” tab in the left sidebar
Use the search bar to find the person by name, email, or user ID
Click on the person’s profile record
Navigate to the “Profile” tab
Scroll down to the visibility section and adjust the settings:
- ✅ Tick “Don’t publish profile on website”
- ✅ Uncheck “Allow search engines to index my public profile”
Click “Save profile”

🔒 This hides the profile from both the public website and search engine results.

🔍 Important Notes

Hidden profiles will no longer appear on any public-facing lists or directories (such as team pages).
Hiding a profile does not delete the user—their account remains in your database for future use, communication, or reporting.
If the user later wants to reactivate their public profile, they or an admin can reverse the same steps.

✅ Summary Checklist

[ ] Logged into the NationBuilder control panel
[ ] Located the correct user record
[ ] Ticked “Don’t publish profile on website”
[ ] Unticked “Allow search engines to index my public profile”
[ ] Saved changes

🙋 Need Help?

If you're unsure how to action a request or can’t find a user profile, feel free to reach out for support. Ensuring user privacy and accurate visibility settings is key to maintaining community trust.