Moderation Tool

https://www.reomaori.co.nz/moderation-tool

This guide walks you through how to use the Moderation Tool to review moment wall submissions.

#Accessing the Moderation Tool

If you are a NationBuilder Control Panel user for the Te Taura Whiri Nation - you will be able to access the moderation tool here:

• https://www.reomaori.co.nz/moderation-tool

Once on this page you will first have the option in the dropdown to filter which pending posts you want to view.

• The default option All new posts (site wide) will be selected. This will search for all new posts site wide.
• You can select an option (ex: Share Your Why) if you want to focus on a particular Moments Wall.
• There are also some Stories of Te Reo specific options. Please refer to the Stories of Te Reo section below for more information on these.

Click the big yellow Search button and the moderation tool will use the NationBuilder API to go grab posts that are pending moderation.

Moderating Posts

After clicking search a page of up to 100 posts to moderate will be shown.

For each post that the tool returns you will see the following columns sections:

• Media
• Text Content
• Tag Toggles
• Action Toggles

Individual Moment - "Media" column

This column contains the individual moment's attached media (videos, photos, audio) if any exist. The Hero Media will be the primary media - which will appear in the Moment Wall tiles and modals. The Additional Media will be loaded in on the individual blog post page.

Each media idea has a "Delete" button in the corner which you can click if the media is inappropriate or a duplicate.

Individual Moment - "Text Content" column

This column contains editable text content for the post.

1. Headline - what will appear at the top of the blog post page
2. Content (Before the flip) - What will be visible in the the Moments Wall Tile and Modal - if a post is long this will be a shortened version.
3. Content (After the flip) - What will be visible on the blog post page. This will be the full version of the text.

Beneath these textareas you will see the author's name as a link - clicking this will take you to their profile in the Control Panel.

Individual Moment - "Tag Toggles" column

This column contains optional toggles that will let you apply a tag to the post upon update.

• Maori Language Post - will add tag lang:ma to the post (added for Stories of te Reo if post was submitted in te Reo).
• Favourite - will add tag XXX_favourite to the post where XXX is the moment_id. This tag has no impact on the website's front end - but can be used to easily locate posts at a later date (if you were to promote or feature them).

Individual Moment - "Action Toggles" column

At the top of this column you will find 4 exclusive toggles:

• Publish - Select this if you are approving the post and want it to be visible.
• Delete - Select this if you want to completely remove the post from the site. Spam or inappropriate posts should be deleted.
• Defer - Select this to defer moderation until another date. This will tag the post with a special deferred tag ({moment_id}_followup_needed) so it doesn't appear again in the moderation tool.
• Leave - Select this to leave it in the queue for moderation at a later date. The post will reappear on the next search.

Beneath these action toggles you will find the following helpful links:

• View Post - clicking this will take you to the blog post on the main site.
• Control Panel - clicking this will take you to the blog post in the control panel.

Saving updates

When you are done moderating a set of posts, you can scroll to the bottom of the queue. There are 3 big buttons you can click:

• Start Again - This will abandon all pending changes and return you to the search selection dropdown.
• Search Next Page or Search Again - This will check for another set of posts - If 100 or more posts are in the queue waiting for moderation - this will get you to the next set of posts.
• Update Posts - This will save and update all posts above depending on the selections and changes you have made.

Additional Update Actions

When posts are updated, the tool does additional automatic actions:

Automatically Tagging the Author

The app automatically tags the author when a post is published or deleted:

• When a post is published - tags author {moment_id}_published_{date} and author
• When a post is deleted - tags author {moment_id}_deleted_{date}

Notifying the Author and Group Admins

The app sends notification emails (via Integromat) to:

• the author when a post is published
• each admin of each group the post was shared with. Note posts can be shared with multiple groups and each group can have multiple admins.
• the author when their post is published to the Stories of Te Reo site (see next section).

Stories of Te Reo

Stories of Te Reo posts are special as they are shown both on the Reo Maori site in a moments wall, and can also be published to the main Stories of Te Reo site.

Moderation is done in two stages - in the first stage, posts are moderated normally for the Reo Maori site, and posts for the Stories of Te Reo site are flagged. In the second stage, only the flagged stories are shown and these posts can then be published to the main SOTR site.

These dropdown search options are for moderating Stories of Te Reo posts:

• Stories of Te Reo - New Posts. Searches for new user submitted posts. These posts can be published to the Reo Maori site as normal. Stories intended to be published to the main SOTR site should be flagged by toggling the yellow Flagged for Stories of Te Reo button on the right of the post.
• Stories of Te Reo - Flagged Posts. This will find the posts flagged in the previous step. Posts can then be selected to be published to the main Stories of Te Reo site.
• Stories of Te Reo - Published Posts. Search for posts already published to the main site. These posts can then be updated.

When moderating for Stories of Te Reo posts you will see some new edit options on each post:

You can edit additional story data such as the story location, story date, event name, and tags.

When searching for flagged posts, there are new publish choices:

• Publish to Stories Site - publishes post to main SOTR side
• Leave - Do nothing

🙋 Need Help?

If you are having any issues with the moderation tool, running into an error, or just have a question about how to moderate - please reach out for help!